Looking for solutions to fix auto-rotate not working for Samsung Galaxy S8 because your phone seems stuck on any portrait mode and it doesn’t automatically switch to landscape when you tilt it? Some S8 users have been complaining lately that their phone has stopped auto-rotating and they can’t seem to fix the problem. For some, it’s as simple as changing the phone’s settings to make sure it’s not in portrait lock mode, but for other users, the problem may be deeper and could be affected by a malicious app. Here are the solutions for the auto-rotate not working on the S8.
See also How to set up facial recognition on the Samsung Galaxy S8.
Steps to fix automatic rotation on Samsung Galaxy S8
Enable auto rotate and portrait lock
If this is the first time the problem has occurred, check if the auto-rotate option has been turned off by mistake. Sometimes you just have to turn the auto-rotation option on and off. When AutoRotate is disabled, the AutoRotate icon does not appear in the notification panel icon list. Instead, you will see a portrait written under the icon. The lock icon in portrait mode shows a small lock at the bottom of the phone screen.
- Slide the notifications panel down on your S8
- Find the icon for portrait or auto-rotate and click it.
- If it was in portrait mode, you should now be able to use auto rotation. However, if auto rotation was already enabled and is not working, portrait lock will be enabled. Wait 5 seconds and then put the icon back in auto-rotate mode and check if the problem is solved.
This solution is a quick fix for S8 devices that experience this problem in isolation. However, if the problem persists on your device, you should try the other solutions listed below.
Reboot your Samsung S8
If the auto-rotate function did not work even after changing the auto-rotate option, restart the S8. Sometimes your phone crashes or certain features don’t work, and a simple reboot can fix the issue. Use this solution when you encounter automatic rotation in rare situations.
- Press and hold the power button on the S8 until the power menu is displayed.
- Click on the green reboot icon
- Click on Restart
Let the phone reboot and once it’s back on, swipe down on the notification bar and make sure the auto-rotate option is turned on. If it is enabled, check if the problem is solved.
Accelerometer and G-sensor problem
The auto-rotation feature relies heavily on the phone’s accelerometer and G-sensor. To solve this problem, you can recalibrate the phone. Calibration can be performed with the phone’s built-in calibration option or with a third-party app, such as GPS Status and Toolbox, available for free on the Play Store.
To calibrate using the phone’s built-in function :
- Swipe down on the S8’s notification panel and check that the auto-rotate feature is disabled, which means the phone is in portrait lock mode.
- Go to the Device Settings menu
- Place the phone on a flat surface
- Press calibration
Do not move the phone until calibration is complete. After that, enable the auto-rotation feature by tapping on the portrait lock icon and check if the Galaxy S8’s auto-rotation issue is resolved.
Touch screen assistant not working
Sometimes the auto-rotate feature can get stuck because TouchWiz is not working. Since your Samsung S8 relies on TouchWiz for many of the phone’s features, you can simply restart the phone to fix the problem. However, if you find that the TouchWiz issue is starting to affect other features on your phone and the AutoRotate feature is still not fixed, you can clear the data and clear the cache of the TouchWiz app.
- Go to the Settings menu on your S8.
- Click on the applications
- Click on the application manager
- Search for TouchWiz and click on it.
Tap Clear Cache to clear all cached files created for the application. Then delete the data in the application by clicking the Delete Data button. A warning will appear to delete the data, click OK to complete the process. Then restart the unit and check that the automatic rotation works. Make sure the Auto-rotate feature is enabled by turning it on in the notifications panel.
Since some issues are due to software bugs, it’s best to keep your phone updated to ensure that all previous bugs and other software issues are actually fixed by Samsung. Check that your phone has been updated to ensure that the auto-rotate issue is not caused by a software bug that Samsung already has a fix for.
- Go to the phone settings menu
- Tap the whole device
- Click on the button Check for manual updates
The phone manually checks for updates. If an update is available, you can download and install it. Complete the installation of the update, then check if the auto-rotate issue is fixed on your Galaxy S8.
Problem with a third-party application – Safe mode
Some third-party applications have permission to automatically switch the phone from portrait to landscape mode. If an application becomes buggy with this resolution, you may experience problems. Check what applications you have recently installed since the problem occurred. These are the applications that can cause the self-rotation problem. Uninstall the applications and check if the problem has disappeared. If the problem no longer occurs, the application is to blame.
However, if you are not sure whether the third-party app is causing the problem, you can use the phone’s safe mode to check whether the phone is running in safe mode or not. In safe mode, users can use the phone’s built-in features, but all third-party applications are disabled. This allows you to determine if the problem is related to a third-party application or to your phone’s software or hardware.
- Turn your phone off.
- Wait five seconds and then press and hold the power button to turn on the device.
- Press and hold the power button until Samsung appears on the screen.
- Then release the power button and briefly press the volume down button.
- Do not release the volume down key until the phone has restarted.
- At the bottom of the screen you will see the words Safe Mode.
This means that you have successfully booted the phone into safe mode. Make sure your phone works smoothly in this mode. When the problem is resolved, the third-party application does not behave correctly. Restart the device to return to normal mode and delete the applications one by one until the problem is resolved.
If nothing works, there may be an issue with the device’s hardware that needs to be repaired by Samsung experts. Take the device to a Samsung support centre and have it checked. The problem will be fixed or, if your phone is under warranty, you may even get a replacement.
Use the following solutions to fix auto-rotate not working on Samsung Galaxy S8. We have listed solutions ranging from the simplest to the most complex. If nothing works, Samsung can help you get a replacement device while your phone is under warranty.
Also read : Activating the Samsung Galaxy S8 game starter
frequently asked questions
Why can’t I rotate my Samsung screen?
Basic solutions If screen rotation is already enabled, try turning it off and on again. To check this setting, swipe down from the top of the screen. Otherwise, go to Settings > Display > Screen rotation.
How can I restore the screen rotation of my Samsung?
Android screen repair, anything is possible….
How can I correct the screen rotation?
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